Six ways to make sure no patient slips away.
Convayro is a connected system, not a single gadget. Each piece closes one place where bookings leak — the unanswered call, the cold DM, the past patient nobody reached. Run one, or run them all.
Convayro builds six connected services for aesthetic clinics: an AI voice receptionist, an AI text and DM assistant, booking-software integration, patient reactivation, a review engine and clinic websites. Each one closes a place where bookings leak. They’re set up for you, in your clinic’s voice, and designed with AHPRA and TGA advertising rules in mind — routing every enquiry to a consultation rather than naming a treatment.
AI Voice Receptionist
Your phone is the front door to your clinic — and it rings most when your hands are busy. The AI Voice Receptionist picks up in a warm, natural voice, handles the everyday questions, and books consultations, so a missed call never means a lost patient again.
What it does for your clinic
- Answers your clinic line in a natural voice — no robotic scripts
- Handles the common questions: hours, location, parking, what to expect
- Books consultations into the calendar you already use
- Texts you instantly the moment something needs a human
- Works after hours, on weekends, and while you’re with a patient
AI Text & DM Assistant
Aesthetic patients enquire by text and social message, often late at night, and they expect a fast reply. The AI Text & DM Assistant answers in seconds across every channel, keeps the conversation warm, and guides each person toward booking — then hands over to you when a real person is needed.
What it does for your clinic
- Responds to SMS, website chat, Instagram and Facebook in seconds
- Qualifies the enquiry and steers it toward a consultation
- Keeps the conversation going until the patient books or opts out
- Escalates to you the instant a human touch is required
- Every message carries a clear, compliant opt-out
Booking Integration
An AI receptionist is only useful if the booking actually lands in your diary. Convayro connects to the booking software your clinic already runs on — a two-way calendar sync at minimum, and full booking integration where your platform allows — so consultations flow into the diary you already use, with no spreadsheets, copy-paste or double-booked Saturdays.
What it does for your clinic
- Connects to the booking software you already run — Phorest, Timely, Fresha and more
- New consultations sync into your calendar — no copy-paste, no double-entry
- Returning patients are recognised and routed to you
- New patients are guided to the right first appointment
- A reserve-then-confirm flow keeps you in control of the diary
Patient Reactivation
Your warmest leads are the patients you’ve already treated — and most clinics never have time to invite them back. Convayro re-engages your existing list with friendly, considered messages that respect every opt-out, turning a quiet week into a full calendar without a cent of ad spend.
What it does for your clinic
- Re-engages past patients with warm, on-brand messages
- Works from your existing list — no advertising spend required
- Capped, considered touches — never spammy
- Built around the Spam Act 2003 and inferred-consent rules
- Respects and records every opt-out automatically
Review Engine
Reviews are how the next patient decides to trust you. Convayro asks patients for a Google review at exactly the right moment, with a personal, on-brand message — lifting your local search presence while you get on with your day.
→ Leave your review
What it does for your clinic
- Asks for a Google review at the right moment after a visit
- Personalised, on-brand requests — not generic blasts
- The same fair ask goes to everyone (no review gating)
- Strengthens your local search presence over time
- Fully automated once it’s set up
Clinic Websites
A clinic website should do two jobs: be found, and stay onside. Convayro builds fast, beautiful sites — the same way this one was built — engineered for Google and for AI search engines, and designed with AHPRA and TGA advertising rules in mind from the first line of code.
What it does for your clinic
- Fast, modern websites that load in a blink
- Structured for Google and for AI answer engines
- Designed with AHPRA and TGA advertising rules in mind
- Wired into your booking and enquiry automation
- Yours to keep, and easy to update
Not sure which pieces you need?
That’s exactly what the call is for. Tell us where your clinic is losing bookings and we’ll recommend the smallest setup that fixes it — with a clear, fixed monthly price.