How it works

Done for you, from first call to go-live.

You’re a clinician, not an IT department — so we do the building. Most clinics go from first call to live in about a week, with you reviewing everything before it speaks to a patient.

In brief

Convayro is done-for-you. After a short strategy call and one onboarding form, we build and compliance-check your AI front desk, connect it to the tools you already use, and walk you through it — then go live, with you approving everything first. The build is usually within a week, and we keep tuning the system from real calls afterwards.

Step 01 · The call

Strategy call

A relaxed 30-minute call. We learn how your clinic runs, what your patients ask, which booking software you use, and exactly how you like patients looked after — then, if it’s a fit, we agree the plan. No obligation, no jargon.

Step 02 · Next

One short onboarding form

When you’re ready to move forward, we send a single form. It captures your clinic’s voice, your common patient questions and your booking setup — everything we need to build your system, with nothing for you to figure out.

Step 03 · Within a week

We build and compliance-check your system

We configure your AI front desk in your clinic’s voice and connect the pieces you’ve chosen — typically within a week. Then every line is reviewed against AHPRA, TGA and Spam Act expectations before it goes anywhere near a patient.

Step 04 · Go live

We walk you through, then go live

We get on a call, show you the whole system, run real test conversations, and set you up fully — you sign off before a single patient hears from it. Then we switch it on and stay on, refining from genuine conversations. You have a direct line to us, not a ticket queue.

Your part is small

All we need from you.

Four small things — then you get back to your patients while we do the heavy lifting.

Start with a call →

  • About an hour of your time

    For the strategy call and a quick review before launch.

  • Your booking software

    Connection access to the tool you already use, so new consultations flow into your diary.

  • Call forwarding you control

    We give you the simple dial codes to forward missed and after-hours calls — you set it up in minutes, no phone access needed.

  • A final sign-off

    You approve the AI before it ever speaks to a patient.

A note on compliance. The build always includes a pass to keep your automation aligned with AHPRA, TGA and Spam Act expectations. For clinics offering prescription procedures, we recommend a qualified professional reviews the final copy before launch — we build it to make that review easy. More on our approach →
Let’s talk

Ready to see it on your clinic?

Book a free strategy call. Thirty minutes, no obligation — and you’ll leave knowing exactly what an AI front desk would catch for you.

Book a free strategy call → See how it works